Pacific Gas and Electric Company (PG&E) is alerting customers in Humboldt County to be aware of ongoing scam phone calls with criminals threatening to shut off power if a payment is not made immediately.
PG&E’s Corporate Security department has received several reports in the past few days regarding scammers requesting payment on past due utility bills with a wire transfer, Green Dot card or Money Pack. Another happened in the form of a letter, with a copied PG&E logo on it, that demands payment. These most recent incidents happened in Eureka.
If you have concerns or would like to verify your bill, please call 1-800-PGE-5000.
Other scam phone calls, in other areas, include: notifying residents that they are eligible for a federal tax refund related to their utility bill, trying to sell services related to solar evaluation and claiming to represent a PG&E initiative to sell a product in order to gain access to their home.
In the event an impersonator knocks on your door, PG&E reminds customers that its representatives will always carry identification and will never ask for immediate payment with a prepaid cash card at anytime.